Job Type: Full Time
Job Location: Emaar The Palm Square Sector 66 Gurugram Haryana India
Weekend Policy: All Sundays and Two Saturdays Off
Salary: Competitive (based on the candidate's previous compensation)
Work Experience Requirement: Relevant Experience in the Immigration Industry is a MUST
Job Responsibilities
- Possess a comprehensive understanding of Permanent Residency (PR) and immigration processes for Canada and Australia.
- Possess a comprehensive understanding of short-term visas like study, tourist, and business visas for countries like Canada, Australia, USA, Schengen countries, New Zealand, UK, etc.
- Familiarity with the procedures and operations of applications for the PR and short-term visas.
- Manage and organize PR/immigration documentation for clients targeting multiple countries.
- Accountable for managing and addressing sales and operational concerns, diligently working towards swift issue resolution.
- Analyze sales data, metrics, and trends to identify areas for improvement, make data-driven decisions, and implement corrective measures to meet or exceed sales targets.
- Provide leadership, direction, and guidance to the sales team, including setting sales targets, monitoring performance, and mentoring team members to achieve individual and team goals.
- Collaborate with the marketing team to develop sales collateral, presentations, and marketing materials that effectively communicate the company’s services and value proposition.
- Provide leadership, direction, and guidance to the sales team, including setting sales targets, monitoring performance, and mentoring team members to achieve individual and team goals.
- Collaborate with various departments and teams within the organization to ensure seamless coordination between sales and operations functions.
- Stay updated on immigration laws, policies, and regulations, ensuring that all client applications and processes adhere to legal requirements.
- Oversee the end-to-end management of client cases, ensuring timely and accurate preparation of applications, documentation, and follow-up until successful outcomes are achieved.
- Identify areas for process improvement, implement best practices, and foster a culture of continuous improvement within the operations team.
- Generate regular reports on operational performance, client status, and other key metrics, providing insights to management for strategic decision-making.
- Provide training and development opportunities to the operations team to enhance their skills, knowledge, and performance.